My account
At the top right of the site, next to the shopping cart, you have the option of logging in and accessing your customer account. In addition, at the bottom of the website, you have the option to consult your orders, your points, your information.
To delete an account, you will have to contact the Maison du Café, Trottet SA to erase all your personal data and to close the account.
Simply click on "Sign In" by selecting "Create your account" to register on our website. Use your e-mail address to discover your personal space and gradually add your information and contact information.
In your customer area that you can find on the top of the site on the right, or the bottom of the site on the right, you can click on "My personal informations" to modify them.
Go to a recently received Newsletter on your e-mail and go down the e-mail received. You will find a link "Unsubscribe". Click and follow the instructions.
When connecting, you can click on "Forgotten password". You receive a password change confirmation email. Once the link is clicked, you receive a second email with your strong password. Log in with the password you received by email and then go to your personal space to edit and customize.
Click on "forgot password?" ". Enter the e-mail address corresponding to your customer account. You will receive a first e-mail with a link redirecting you to the new password. If you are still unable to do so, give us a call on 022 719 00 00 or contact us via live chat to give you a new password.
When you validate the first step of your order, in the means of payment, click on "register a new card", then enter the corresponding new data.
To contact customer service, the Click&Collect or Call&Collect service, you can contact us directly on 022 719 00 00 or by e-mail info@trottet.ch