Cafés Trottet's Subscription

What is the trap of the Trottet Cafes subscription?
Well, there is not one. You are the one who decides the amount of your subscription basket. You choose your coffees, then modify and cancel your subscription at any time, without commitment or costs.

Who is the Trottet Cafes subscription reserved for?
Whether you are new customers, loyal customers for many years, you have the opportunity to create a subscription to enjoy our many benefits.

What are the benefits of a subscription?
Not only are you sure you will not run out of coffee anymore, but you only decide how often to deliver! In addition, from the first subscription order, you receive 10%. The 10% are valid on all your recurring orders.

How should a subscription be paid?
Your subscription orders are delivered with the invoice in the package. The settlement date is indicated on the invoice.

Is the coffee subscription a commitment?
No. The subscription is free and cancellable at any time by e-mail, phone or directly from your account.

How to remember my subscription?
All information about your subscriptions is in your customer area. In addition, you will receive a reminder by e-mail before your order is activated. You will have 48h to change the automatic order or cancel it.

What happens when a product is out of stock in my subscription?
You receive an e-mail informing you that your subscription order can not be completed due to a missing product. It will be necessary to return the order.

How does the Trottet Cafes subscription work?
Simply place the subscription products in your cart. Choose your delivery frequency, place of delivery and validate your subscription. You will receive a confirmation by e-mail.

What are the means of delivery?
You can opt for 24-hour priority delivery, 48-hour standard delivery or in-store pick-up. These three options are free from CHF 25.- of purchase.